Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. Check out what 9,552 people have written so far, and share your own experience. excellent service from production and customer service. Had trouble yesterday downloading photo but no problem today. It’s tidy and it works, but getting from point A to point Buy is a rocky road. Very frustrating website. As a matter of policy, BBB does not endorse any product, service or business. See BBB rating, reviews, complaints, & more. Since 2006, this retailer has offered affordable in-house eyeglasses. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Easy to navigate site but lots of hidden fees. | Read 21-40 Reviews out of 9,552 Eyebuydirect Overview. Very easy and efficient to use this website. the price is always reasonable and great selection. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . I fell and one of the lenses shattered. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Terrible Customer Service. The overall rating of the company is 2.7 and consumers are mostly neutral.. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. Have ordered many pairs of glasses and never disappointed. The frames are great and have held up well, the lenses have been great. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. See BBB rating, reviews, complaints, & more. 5 EyeBuyDirect reviews. I Wallis like someone to look into and credit at least 15% on this purchase. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. 83 ‘GlassesUSA.com’ Reviews. Eyebuydirect Overview. the one time I had to use the warranty they were very helpful. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. Read real customer ratings and reviews or write your own. Potentially easy to make a mistake, when entering the prescription. I entered it and it too did not work. Do you want to buy glasses from EyeBuyDirect? Do you agree with Eyebuydirect’s star rating? Deals; I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. See BBB rating, reviews, complaints, request a quote & more. Eyebuydirect Overview. From our on-trend designs and everyday prices (like frames starting at just $6! Share your voice on ResellerRatings.com A good friend of mine recommended this to me. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. Average of 323 Customer Reviews I recommend you to everyone who comments on my glasses out in public. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Positive EyeBuyDirect Reviews on BBB. Read more. Love this site but ran out of my frames after I put them in my cart. Always great quality and sturdy. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. BBB accredited since 2/26/2010. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. Better Business Bureau ... EyeBuyDirect, Inc. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. The overall rating of the company is 2.7 and consumers are mostly neutral.. Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. I’ll be interested in seeing if these negative reviews live, or get suppressed. Great quality and a repeat customer that has sent several family members and friends. This was my first time buying glasses online. Jury still out on the glasses themselves, but the ordering process was good. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I have been getting my glasses from here for over 2 years now. I will definitely be buying from them again this year. Do you agree with Eyebuydirect’s star rating? It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. December 15, 2020. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. EyeBuyDirect review: Simple site. Definitely recommend :) never disappointed! Since 2006, this retailer has offered affordable in-house eyeglasses. Thanks, Only the latest review will count in the company's TrustScore. The prescription doesn't seem to save the progressive ADD numbers. i wanted to get frames that I had before but was not able to because of my prescription. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. I have to re-enter that every time. Eyewear, Write a Review. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. Business Profile. | Read 101-120 Reviews out of 4,421 Sort Reviews By: Nestor H. 1 Review . For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. I've bought from Zenni before. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 It said ‘Thats ok you can use the code MS15 for 15% off’. Looking for more information? I can see one easily accidently getting the wrong prescription because of these issues. Turns out they were not. Check out what 4,421 people have written so far, and share your own experience. #1 EyeBuyDirect chevron_right. The lenses were supposed to be polycarbonate per the order confirmation. For now, it looks good and we are happy. Optical Equipment in Novato, CA. Get Accredited Login Welcome to BBB Northwest + Pacific. They offered a smudge-proof coating that I love. Looking for more information? Trust me, I just ordered my eighth pair. We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! BBB Business Profiles may not be reproduced for sales or promotional purposes. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Claim Share Print. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. Final Thoughts on this EyeBuyDirect Review. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. EZ PZ, Great selection of styles and price! I’m very happy with my EyeBuyDirect purchases. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. Eyeglass Suppliers in Austin, TX. Thx. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. I've filed a complaint with BBB and Payne has been less than truthful in its response. Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. They have gone above and beyond for me even when I wasn’t asking them too. Eyebuydirect is amazing, their customer service is second to none. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. Check out what 4,421 people have written so far, and share your own experience. Such an easy site to get glasses. Business Profile EyeBuyDirect is an online shop for cheap glasses. I added negative reviews for both the Cottage and Olii products. Better Business Bureau ... At EyeBuyDirect… | Read 81-100 Reviews out of 4,421 Prices are great as well. BBB accredited since 8/11/2014. 9.9 Overall Score. eyebuydirect has always been my… go to place for eyeglasses. However, with a little time, I have gotten used to them. Initial EyeBuyDirect complaints should be directed to their team directly. Luckily there's so many styles. When the glasses get here we will write another review and submit it. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. But, I found the frames I've always wanted right here. Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Will write another review and submit it consumers are mostly neutral.. do you agree with.. And needs them asap! 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