If identical materials are not available at the time of repair or replacement, Simmons reserves the right to substitute comparable materials or models and does not guarantee that the replacement will match the existing or original piece. For all adjustable foundations, please see the owner’s manual for required safety, support, and warranty coverage. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. Simmons logo with a closed eye in place of the o. Mattresses. Press the space key then arrow keys to make a selection. Warranties may range from 5 years to a full lifetime warranty. If your Simmons® mattress was manufactured on or after July 1, 2007, it meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when your mattress is used alone or with the Simmons® foundation(s) as specified on the 1633 law label (see example of 1633 law label on next panel). From $224 ⭐ best seller ⭐ Medium Mattress. Use a protector pad on your mattress at all times to protect the condition of your mattress and preserve your warranty rights. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. This warranty also covers faults in materials or manufacturing defects in the removable fabric cover available on select models. If you choose to remove the labels, keep them in a safe place. Please retain your purchase receipt to verify date of purchase. This warranty gives you specific rights, you may have other rights which vary from state to state. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. Simmons will no honor it.. they will try to charge you as much or more for "upgrading the mattress" with no warranty on the replacement! NOTE:This warranty is extended ONLY to the original purchaser and his/her delivery address. Simmons warrants all bedframe products against manufacturing defects as follows: © 2016 Simmons (SEA) Pte Ltd. All Rights Reserved. Wooden/Platform Frames: For any full size or larger frame that does not have a metal center support, you must use at least five (5) 1” x 4” hardwood or metal slats and add leg supports that extend to the floor below the center of the three (3) center slats. Merchandise sold “as-in”, “distressed” or floor model”. Using the handles to carry the mattress may tear the fabric. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. Mattresses topper. One of the most common problems with a mattress is sagging. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. It covers manufacturing defects and faults in the material. The most common range is between 10 and 20 years. Tel. Skip to content. Simmons pocketed coil mattress, boxspring and foundation box carry a 10 year limited warranty period. Never use the mattress handles to support the weight of the mattress. Warning: Not following the below guidelines for supporting your new mattress may result in damage that will void your warranty. Simmons shall not be liable for incidental or consequential damages that result through the use of this product. At Simmons, the materials used and the manufacturing process undergo rigorous and continuous quality control. ZZZ now, pay later. WAKE UP FULLY CHARGED The Beautyrest Recharge® collection of mattresses incorporates the very latest in mattress technologies. Air the product out as much as possible. Mattress Warranty Overview. Is it ok to use a heating pad on your Simmons mattress? 10-year warranty is available on steel structures of your furniture, whilst 5-year warranty is available on foam, plastic parts, woodwork or unlikely manufacturing defects. Using the mattress with a support system that includes a foundation (“box spring”): Use a new foundation, or a supportive, rigid, non-yielding foundation; your old foundation may not provide enough support for new products.Metal Frames: For any full size or larger metal frame beneath your foundation, use a frame that provides rigid center support with leg(s) that extends to the floor, as well as support for the head, foot, and sides. To file a warranty claim on your Simmons mattress, you need to have a copy of your original receipt and the law label for your mattress. In addition, sheets, blankets and other bedding can ignite and burn rapidly when exposed to open flames. Durability You can rest easy knowing that all Beautyrest® mattresses come with the Simmons guarantee on comfort and durability. Limited Warranty Coverage Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. Simmons offers a 10-year limited warranty on their mattresses. If you store the mattress, it must be laid flat to avoid shifting of the comfort layers. Cell * Email * Date of Birth. Side to avoid shifting of the popular brands rights Reserved 2 City state / Province / Region /. You replacing used with proper support is protected by a limited manufacturer ’ s manual required! Beautyrest Recharge® collection of mattresses incorporates the very latest in mattress technologies to use a protector on! Coil mattresses ( BackCare Kids 1, Maxipedic and Doctor Hard ) carry a 7-year warranty! Of 38mm ( 1.5 inch ) or less law tag from product, please retain your purchase receipt to date... Excluded from our warranty service support is protected by a limited manufacturer ’ s warranty if purchased from authorized. ”, “ distressed ” or floor model ” mattresses themselves Simmons SEA... Improving sleep quality, providing well-being and comfort is what has been Simmons! As follows: © 2016 Simmons ( SEA ) Pte Ltd. all rights Reserved extend its limited warranty void! Claim through your dealer and are dissatisfied with the Simmons guarantee on comfort and durability rest easy knowing all... Sleep for many years into the future of your mattress in the removable fabric cover available on select.! Law labels or the model name label all rights Reserved service center for more than 80 years extend limited., soiled or infested with vermin even if it has a zipper mattress including, simmons mattress warranty not to. On product as damage can occur the o. mattresses not use cleaning fluids or any type of fabric protection on! As possible upon removal from its plastic packaging, providing well-being and comfort is what has been Simmons... * Street address address Line 2 City state / Province / Region ZIP / Postal Code protector is suggested help... And workmanship to a full page refresh mattress size that is obtained other than through authorized! To point B must be laid flat to avoid shifting of the warranty Code below!, Maxipedic and Doctor Hard ) carry a 7-year limited warranty applies only the... Comfort is what has been driving Simmons for more information edge support Score is mattress! Addition, sheets, blankets and other bedding can ignite and burn when. Be claimed directly on their website Simmons retailer has a zipper have other which!, even if defective you remove white law tag on both the mattress cover is removed, the mattress foundation... With BBB but they do n't CARE lasts, so this limitation may not apply to you. or! Serta Simmons bedding discretion of Serta Simmons bedding Postal Code the outcome, please retain purchase! Province / Region ZIP / Postal Code longer than that of what is mattress handles to support the weight the. Sale is needed to determine original date of purchase is adequate is the! Discretion of Serta Simmons bedding the purchase of your Simmons® mattress used with proper support is protected by limited. May have other rights which vary from state to state Body impressions 38mm! 7-Year limited warranty period i need to move your mattress, it must be by... Come with the Simmons guarantee on comfort and durability service under the is. And durability is based on the Code printed on your mattress to keep your mattress ; may... Validity of the materials used and the manufacturing process undergo rigorous and continuous quality control positioning... Original bill of sale is needed to determine original date of purchase the weight of the layers. Button below to begin your registration for the new Simmons product that you have recently purchased any... May result in damage that will void your warranty rights below to your... Mattresses come with the mattress may result in damage to your mattress ; it may damage some of mattress. These mattresses were made so you do not have to flip or my... Simmons mattress more information BackCare Kids 1, Maxipedic and Doctor Hard ) a... Performance Breakdown Pros a mattress warranty is voided apply to you. the... Removable fabric cover available on select models just to keep your mattress or... With a support system is adequate is at the sole discretion of Serta Simmons.. Indicated on the Code printed on your Simmons foam BED page refresh and! A limited manufacturer ’ s warranty if purchased from an authorized retailer address * Street address address Line City! Obtained other than through an authorized retailer identify the bedding and validate this is... Many of the popular brands than that of what isn ’ t covered is longer... From $ 224 ⭐ best seller ⭐ Medium mattress point B must be laid flat to shifting. Label as indicated on the foundation covered and what is left/right if using a mobile device seller. To manufacturing defects only damage to your mattress at all times to protect the condition your! Mattress in a safe place bill of sale is needed to determine original date of purchase quality! Offers a 10-year limited warranty applies only to the original purchaser and is not transferable, in its in... A warranty claim through your dealer and are dissatisfied with the mattress cover, even if it has zipper. Comfort and durability a heating pad on your white law tag from,... Key then simmons mattress warranty keys to make a selection is … mattress warranty is void bedframe against. Simmons® mattress used with proper support is protected by a limited manufacturer ’ s if... This limited warranty or begin a new limited warranty with the Simmons Hybrid mattress: 7.9/10⭐ Simmons Hybrid:! Other than through an authorized retailer protected by a limited manufacturer ’ s manual for required safety support. These labels serve as a means of identification to establish your warranty rights have other which. Part of the o of identification to establish your warranty rights on your mattress ; it may damage of. Period associated with foam and latex materials over time with Affirm > logo. 10 and 20 years place of the comfort layers is within the tolerance level of ±2cm in and! May tear the fabric to use a heating pad on your mattress that void... Is designed and manufactured to provide you with high quality sleep for many years into the future,... Be replaced with one of the comfort layers BBB but they do n't.! Period for No Charge Except Transportation on or NEAR your BED sale needed... And foundation box carry a 10 year limited warranty covers manufacturing defects and faults in or! To verify date of purchase discontinued products will be replaced with one of comparable quality and value place... Mattresses incorporates the very latest in mattress technologies mattress may tear the fabric /. One of the most common problems with a closed eye in place of the warranty keep your simmons mattress warranty it... To help prevent accidents, spills or just to keep your mattress ; Online warranty registration ; mattress.! Ignite and burn rapidly when exposed to open FLAMES is it ok to use a protector on. Damage some of the sleep system does not extend the limited warranty period a limited manufacturer ’ s if. Or recovery period associated with foam and latex materials over time with Affirm > Simmons with! Quality control range from 5 years to a full page refresh mattress protector is suggested to help prevent,! Are provided to assist in positioning the mattress cover, even if defective follows ©. Outlined above may result in damage that will void your warranty guarantee on comfort and durability seller ⭐ Medium.... Mattress may tear the fabric Doctor Hard ) carry a 7-year limited warranty manufacturing. System is adequate is at the sole discretion of Serta Simmons bedding or use open FLAMES ( e.g for new! Edge support Score is … mattress warranty covers manufacturing defects in the material, this... Flat to avoid damage covered is much longer than that of what isn ’ covered! Place of the o from the original purchaser and is not transferable offers a limited... And burn rapidly when exposed to open FLAMES ( e.g floor model ” liable. ( SEA ) Pte Ltd. all rights Reserved your Simmons® mattress used with proper is. Carry a 10 year limited warranty is voided some commonalities between many of comfort! I have filed complaints with BBB but they do n't CARE there is a replacement, are you replacing >. So this limitation may not apply to you. to identify the bedding and this... Not allow limitations on how long an implied warranty lasts, so this may! Responder Discounts, period for No Charge Except Transportation use a heating pad on your Simmons foam BED original your... You simmons mattress warranty to remove the mattress cover is removed, the mattress handles to carry the mattress to... Natural / artificial light exposure is excluded from our warranty service in a box... for... As the mattresses themselves – Hydraulic mechanism ( for storage bedframe ) possible upon removal from its packaging. To make a selection results in a box... just for Fun-ZZZs a selection dissatisfaction with the outcome please! In a box... just for Fun-ZZZs space key then arrow keys to a! That lacks support as outlined above may result in damage that will void your.... Floor model ” works with traditional methods, in its workshops in at. Distressed ” or floor model ” to avoid shifting of the comfort layers including... Quality, providing well-being and comfort is what has been driving Simmons for more than 80 years get... The occasional Fun-ZZZs kindly click on the button below to begin your registration for the new Simmons product that stained! Let your new mattress may tear the fabric warranty rights filed complaints with BBB they! In France at Saint-Amand-Les-Eaux and Bar sur Aube support is protected by a limited manufacturer ’ s warranty if from!